PROVIDER SOLUTIONS
Credit Balance Resolution
We resolve credit balances, not just overpayments, and work as an extension of the provider’s business office
TREND accurately & efficiently resolves overpayments and credit balances
Managing and reconciling credit balances is tedious and costly, yet is a key business requirement for any facility to ensure profitability, sustainability and compliance in today’s healthcare environment. TREND can ease that cost burden by delivering a configurable credit balance resolution strategy and comprehensive reporting package that is unique to your facility
We resolve credit balances, not just overpayments, and recover on behalf of our insurance payer clients as an extension of the provider’s business office. Our recovery analysts take ownership of their assigned accounts to bring them to an accurate and efficient resolution, as we maximize our value to you. You control the process. We ensure it is done efficiently and accurately.
Average years of credit balance resolution experience for a TREND recovery analyst
Average number of accounts worked per day by TREND recovery analysts
%
Average percentage of credit balances resolved via overpayment refund
Up front cost to you. 100% risk free, contingency fee based on actual recoveries
TREND has offloaded
The equivalent of
FTE 's worth of work from providers
Which could generate
Million in Additional Collections
The Credit Balance Conundrum
You have to work ‘em, they don’t generate cash, they use resources.
The Credit Balance Conundrum
You have to work ‘em, they dont generate cash, they use resources.
TREND operates as an extension of the provider’s business office, leveraging TRENDConnect to accurately & efficiently resolve credit balances
TREND offers comprehensive credit balance resolution and reporting, typically AT NO COST to providers
TREND Technologies
TRENDConnect is built with leading-edge technologies which enable high scalability, security and usability
Seamless Workflow
Ingest Credit Balance Data
Analyze Credit Balances
Validate Findings
Provider Review
TRENDConnect Resolution
If approved by provider and payer, TRENDConnect processes refunds / retractions of overpayments
About TREND Submit
Delivers health care providers a platform to electronically submit self-reported overpayment recoveries back to connected insurance payers. Providers will be able to search, link and submit claim details, applicable documentation and specific recovery explanations directly to insurance payer adjusters for review and reconciliation. This creates a streamlined process that enhances the communication between providers and insurance payers.
Collaborative and Transparent
Compliments Your Existing Process
Credit Balance Resolution Services
TREND’s expert recovery analysts offer credit balance resolution services to providers, functioning as an extension of your business office. This slashes labor costs and lets providers prioritize revenue-generating activities.