Operations Manager

Job Description

Our Operations team is always accepting applications for talented Operations Managers to expand our overpayment recovery operations with health insurance payers and health service providers throughout the country. In addition to managing client and provider relationships, you will be responsible for building and developing a team of Recovery Analysts in your assigned region.

Responsibilities

• Effectively build and manage a team of Recovery Analysts to maximize overpayment recoveries in your assigned region

• Build, develop and manage payer and provider client relationships
• Pro-actively manage accounts receivables to ensure timely collection of identified recoveries
• Collaborate with TREND management to develop new services and opportunities
• Assist in streamlining TREND’s overpayment recovery process

Qualifications

• Bachelor’s degree in accounting, finance, business, healthcare or a related field
• 4+ years of management experience
• 4+ years of experience with healthcare revenue cycle and/or patient accounting systems
• Pro-active, detail-oriented and client-focused
• Excellent communication and interpersonal skills
• Strong analytical skills
• Proficient in Excel, Powerpoint and Word
• Capability and willingness to travel